Learning Center
Welcome to the Vanco Events Learning Center. This is the place to find useful resources and helpful information while you are using your Vanco Events account. Explore by category or search for what you need. Start expanding your knowledge and don’t forget to share your feedback.
Getting Started
- Setting PCCT and Gateway Account Codes for financial reporting
- How to create an event
- Setting up tabled events
- Dashboard
- Setting up a registration event
- Creating an online event
Customize Event
- Adding emojis to the event name and description ✋😀💃
- Provide a Floor plan to the customer
- Hide ticket availability
- Inserting a video on to the Homepage
- Homepage and images
- Session times
Tickets & Discounts
- Pricing Group Templates
- Ticket style design and customisation
- Staff tickets and VIP promotions
- Family and group tickets
- Setting up ticket prices and pricing groups
- Hidden Tickets
Edit an Event
- Alternative Book Now button text
- Display Session Times in a Calendar during booking
- Reserving seats on a seating plan
- Edit event name and/or description
- Postponing or rescheduling your event
- Cancelling an event or session time
Promote & Share
- QR Codes for event URLs
- Set event to private and password protect
- Promote and share
- Event publication
- Widgets
- Event listing page
Manage Bookings
- Mobile Android Card Reader with Box Office (Beta)
- Mobile iOS Card Reader with Box Office (Beta)
- Introducing Vanco Events to your community
- Recording offline payments (eg. Cash, invoice, bank transfer etc)
- Finding a booking and re-sending tickets
- Resend Tickets Widget
Reporting
Scanning Tickets
Fundraising
- When should I use a Fundraising page?
- Creating and editing a Fundraising page
- Setting a Fundraising Goal
- Adding images to your Fundraising page
- Add terms and conditions to your Fundraising page
- Setting up donation notifications
Account Settings
User Settings
Gift Certificates
- Creating Gift Certificates
- Gift Certificate Styles
- Promotion Codes for Gift Certificates
- Gift Certificate Notification
- Refunding Gift Certificates
- Editing issued Gift Certificates