Users with the following roles will automatically have access to the Box Office Point-of-Sale screen, allowing them to process sales via Box Office:
- Account Owner
- Power User
- Basic Access
Should you have volunteers or casual staff that are required to sell tickets at the door, the unique user type, Box Office User, gives access to the Point-of-Sale screen only.
They will not have access to the main account areas that allow for editing events, looking up or editing existing bookings, or viewing reports. For a full list of user roles and their permissions please see: Setting up and managing Team Members.
To set up a Box Office User:
- From the Dashboard, click Team Members.
- Click Invite a Team Member.
- Enter a valid email for the Box Office User in the Email field. This will be their username for accessing the account. To set up multiple users with the same role, click Add another email address
- In Role select Box office.
- Click Invite.
The added Team Member will be sent an activation email to accept the invite. They will be unable to log in successfully until they accept this invite.
Box Office Users will log in to the Point-of-Sale screen via the Log In button in the top right of the Vanco Events website. Once they have successfully entered in their username and password, they will be taken directly into the point-of-sale screen, where they can select the event they are selling for.