Should your event have multiple sections, you may wish to provide your customers with a view of the floor plan or venue layout during booking. This can aid the customer in selecting the right section for their needs.
The following options will allow you to upload an image that can be view during booking. If your intention was to provide your customer with an interactive seating plan, please see Creating Seating Plans
This article covers:
Both options will only display the image should your event have multiple Active Sections. If your event only has the 1 Active Section, the customer will bypass the Sections selection and proceed straight to Ticket selection.
Floor plan as a header
The benefit of this option is that the image automatically displays along with the list of sections during booking.
To upload the floor plan as a header:
- From the left menu, click Dashboard
- In the Manage events overview, select your event
- From the left menu, go to Sections, under Allocation
- Click on your first section listed
- Click on the Header tab
- Click
on the toolbar to bring up the image inserter - In the Upload tab, click choose file
- Select the desired image file from your computer, click Open
- Click Add image to your page
- Adjust the image properties if need be, click OK
- Click Save
To learn more about headers, click here.
Floor plan pop-up box
This option provides the customer with a View Venue button above the sections listed for selection. When clicked, a pop-up box will display with the image presented.
To add the view venue button:
- From the left menu, click Dashboard
- In the Manage events overview, select your event
- From the left menu, go to Sections, under Allocation
- Under the heading Manage sections, click the link Upload
- The text accompanying this link is Click here to Upload a floorplan.
- The text accompanying this link is Click here to Upload a floorplan.
- Click Choose file and select the image of your venue plan
- Click Upload
