START UP CHECKS
Upon device start up, the DUNN logo should appear. If it doesn’t appear, please call 888.847.9885 or email support@vancoevents.com for support with device serial number to get a firmware update.
The Device should have the DUNNDM application v1.0.5 or later installed. If an early version is installed on the device, please call (888) 717-1996 or email support@vancoevents.com.
For the first time when the device is to be used, please ensure the device is plugged in or battery is charged up to at least 60% or above.
ENSURE DATA CONNECTION
Ensure device has Wi-Fi or mobile data connection
Tap on Settings then WLAN. Turn on WLAN to see available networks and connect to a network with secure and stable internet connection.