Patron / Attendees
Are you a ticket buyer or attending an event? Read the frequently asked questions to get quick help with your inquiry.
- How long before I receive my tickets?
- I can't locate / haven't received my tickets
- Can I change or cancel my booking?
- What if I don't have a printer?
- Will I get any of those annoying pop-up advertising messages on your site?
- What about refunds?
- Why is 'Vanco Events' appearing on my credit card statement?
- What's your Privacy Policy?
- How secure is the site?
- GDPR and individual rights
- Will I need to register/have an account?
- Will I be sent unsolicited material?