Welcome to Frequently Asked Questions. This is the place to find quick and helpful responses to the most commonly asked questions from ticket buyers and event organizers.
Patron / Attendees
- How long before I receive my tickets?
- I've lost my tickets for entry
- Can I change or cancel my booking?
- What if I don't have a printer?
- Will I get any of those annoying pop-up advertising messages on your site?
- What about refunds?
- How can I test what the booking process looks like for the customer?
- What you need to know with tickets changing to PDF
- How can I make my event really stand out on my website?
- Is it possible to sell merchandise and DVDs via Vanco Events?
- How do we add images to our event?
- Can I use Vanco Events to run private events?