Using headers

Headers provide a fee text design area that appears directly above the item that you choose to utilize.  They can contain text, hyperlinks, images and tables.   

Headers are available in Session Times, Sections, Ticket Types and Data Collection. They are a great way of providing visual breaks when offering a large range of items and communicate key information when booking.

Example of headers used in Ticket Types:

This article covers:

1. Adding in a header
2. Formatting a header as a color block

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Adding in a header

Whilst Session Times, Sections and Ticket Types have a description field that allows you to provide additional information about that item, you may find that the information you wish to provide applies to multiple or all items. 

Headers allow you to visually group items together and provide messaging that is clear, aiding the customer with their selection.

Learn how to add a header into:

• Session Times
• Sections
• Ticket Types
• Custom Forms

Session Times

Example of headers used in Session Times:

To add a header into a Session Time:

1. From the left menu, click Dashboard
2. In the Manage events overview, select your event
3. From the left menu, go to Session times, under Basic information
4. Select the session time you want to add the header to
5. Click on the Header tab
6. Use the editor to create a header
7. Click Save

Sections

A common use of header a in sections is to provide an image of the venue layout to aid the customer in their choice of a section to be seated.

Example of header used in a Section:

To add a header into a Section:

1. From the left menu, click Dashboard
2. In the Manage events overview, select your event
3. From the left menu, go to Sections, under Allocation
4. Click on your section
5. Click on the Header tab
6. Use the editor to create a header
7. Click Save

Ticket Types

A common use of tickets types to provide a visual break when a large number of ticket types are on offer, or to provide instructions for what tickets are required to attend.

To add a header into a Ticket Type:

1. From the left menu, click Dashboard
2. In the Manage events overview, select your event
3. From the left menu, go to Pricing Group (ticket prices), under Ticketing
4. Select your pricing group
5. Select your ticket
6. Click on the Header tab
7. Use the editor to create a header
8. Click Save

Custom Forms

Common uses of a header in Custom Forms is to help break up the purpose of particular fields, to provide further information about a field so that the customer can fill in the data correctly, or in some cases to provide a code of conduct for participants outside of the Terms and Conditions.

Example of headers used in Custom Forms:

To add a header in a Data Collection field:

1. From the left menu, click Dashboard
2. In the Manage events overview, select your event
3. From the left menu, go to Custom Forms (Data Collection), under Additional information
4. Next to the Question you wish to had the Header to edit, click Edit
   
   
5. Click the slide next to Include header
   
   
   
6. Enter in your header using the text editor field
   
7. Click Save

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Formatting a header as a color block

Using a solid block with a colored background color can help separate your fields into distinct areas. 

To format a header as a color block:

1. Enter the header editor of the area you want to add a color block to
2. From the editor menu, click Styles. Select Special container
   
   
3. Type the text you want to appear as your header in this grey box
4. Format the text as you wish
5. To change the background color:
   • Click Source 
   • Change the code after background:# (#eeeeee) and solid # (#cccccc) to the hex code of your color. To find the hex code of your color, use an online color picker
   • Click Source again
     
6. Once you're happy with how your header looks, click Save